Frequently Asked Questions
Frequently Asked Questions
1. About the Dennis Uniform Liquidation
What is the Dennis Uniform Liquidation?
What is the Dennis Uniform Liquidation?
This site is operated by the court-appointed receivership estate responsible for liquidating the remaining inventory and assets of Dennis Uniform. Proceeds from this liquidation go toward repaying debts.
Are these authentic Dennis Uniform products?
Are these authentic Dennis Uniform products?
Yes. The merchandise sold through the Dennis Uniform Liquidation Sale is genuine Dennis Uniform inventory from the remaining stock of the former company.
Is it the same Dennis Uniform quality?
Is it the same Dennis Uniform quality?
Yes. These are the same Dennis Uniform garments customers have known for their quality, durability, construction, and school-uniform fit. The lower prices reflect the liquidation of remaining inventory — not a change in product quality.
Is Dennis Uniform still in business?
Is Dennis Uniform still in business?
No. Dennis Uniform has permanently closed. This site is not operated by Dennis Uniform, but by a court-appointed entity managing the liquidation of its remaining stock and equipment.
Can you help with an order placed before the receivership/liquidation?
Can you help with an order placed before the receivership/liquidation?
No. The Dennis Uniform Liquidation Sale is operated by the receivership estate and cannot refund, replace, or modify orders placed with the former Dennis Uniform company prior to the receivership.
2. Shopping, Inventory & School Items
How do I make sure I am ordering the correct school-branded item?
How do I make sure I am ordering the correct school-branded item?
Use the website search feature to locate your school and select the exact school listing originally used by Dennis Uniform. Some schools have similar names, and school-specific items may use different logo codes. Please verify the school name, location, color, and item description before placing your order. Because this is a final-sale liquidation, items ordered under the wrong school selection cannot be returned or exchanged.
Can you add a school logo or embroidery to an item?
Can you add a school logo or embroidery to an item?
No. Dennis Uniform is no longer operating its embroidery or logo services. The receivership does not have the ability to add, replace, or modify school logos on garments. Items are sold only as currently available through the liquidation inventory.
Do you have school patches or logos available separately?
Do you have school patches or logos available separately?
No. We do not have school patches, loose logos, or embroidery services available for purchase. If an item is shown as school-branded on the website, it should arrive with that branding already applied.
Why does the website show an item in stock if my order was refunded?
Why does the website show an item in stock if my order was refunded?
Inventory may be stored in multiple warehouse pick locations, and quantities can change quickly during the liquidation. In some cases, the website may show remaining inventory that the warehouse is unable to physically locate. Availability is not guaranteed until an item is picked and fulfilled.
How do I hear about new promotions or deeper discounts?
How do I hear about new promotions or deeper discounts?
Sign up for Dennis Uniform Liquidation Sale emails to receive updates on current promotions, limited-time discounts, newly available inventory, and other liquidation announcements. Because inventory is limited and pricing can change, email subscribers may be the best way to hear about promotions before items sell out.
3. Orders, Changes & Cancellations
Can I cancel my order?
Can I cancel my order?
No. This is a liquidation event. All sales are final and cannot be canceled once placed. However, if we are unable to fulfill part or all of your order due to depleted inventory, the unshipped portion will be refunded (or, for older authorization-only orders, the authorization will be canceled).
Can I change the item, size, or quantity in my order?
Can I change the item, size, or quantity in my order?
Unfortunately, orders cannot be modified once submitted. We are unable to offer refunds, exchanges, or changes due to the final nature of liquidation sales.
Can I change my shipping address after placing an order?
Can I change my shipping address after placing an order?
No. Shipping addresses cannot be changed after an order is placed. If a package is undeliverable and returned to us, we will contact you to arrange reshipment.
What if part of my order never ships?
What if part of my order never ships?
Liquidation inventory is limited, and website inventory may not always match what the warehouse can physically locate. If an item cannot be found during fulfillment, that item will be refunded to the original payment method. Other available items in the order may still ship.
Due to the high volume of liquidation orders and ongoing fulfillment activity, refunds for unavailable items may take approximately 2–8 weeks to process. Thank you for your patience while we work through the remaining orders.
4. Returns & Refunds
Can I return or exchange an item?
Can I return or exchange an item?
No. Because this is a liquidation sale, all sales are final. We cannot accept returns or exchanges for sizing, color preference, school-selection errors, or other buyer-selection issues.
My package says delivered, but I did not receive it. What should I do?
My package says delivered, but I did not receive it. What should I do?
First, check around the delivery location, with household members and neighbors, and contact the carrier using the tracking number. Once a carrier records a package as delivered, the liquidation estate is generally not responsible for packages that are lost or stolen after delivery.