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United AMS Dennis Uniform Liquidation – FAQs

United AMS Dennis Uniform Liquidation – FAQs

This page answers the most common questions about the Dennis Uniform liquidation managed by United AMS.

1) What is the Dennis Uniform Liquidation?
This site is operated by the court-appointed receivership estate responsible for liquidating the remaining inventory and assets of Dennis Uniform. Proceeds from this liquidation go toward repaying debts.
2) Is Dennis Uniform still in business?
No. Dennis Uniform has permanently closed. This site is not operated by Dennis Uniform, but by a court-appointed entity managing the liquidation of its remaining stock and equipment.
3) Can I cancel my order?
No. This is a liquidation event. All sales are final and cannot be canceled once placed. However, if we are unable to fulfill part or all of your order due to depleted inventory, the unshipped portion will be refunded (or, for older authorization-only orders, the authorization will be canceled).
4) Can I return or exchange items?
No. Due to the liquidation nature of this sale, all sales are final. Returns and exchanges are not permitted.
5) Can I change the item, size, or quantity in my order?
Unfortunately, orders cannot be modified once submitted. We are unable to offer refunds, exchanges, or changes due to the final nature of liquidation sales.
6) Can I change my shipping address after placing an order?
No. Shipping addresses cannot be changed after an order is placed. If a package is undeliverable and returned to us, we will contact you to arrange reshipment.
7) Is this item logoed?
If a three-digit logo code appears on the product page, the item is logoed. Items ordered under a school name or code are often customized for that school.
8) Do you accept Dennis Uniform gift cards or store credit?
No. United AMS is a separate entity from Dennis Uniform and was appointed solely to liquidate its assets. We are unable to accept Dennis Uniform gift cards or store credit. We apologize for the inconvenience.
For accepted payment methods, please click here.
9) Why haven’t I been charged yet? Did you receive my order?
Yes, we received your order, and you should have received a confirmation email.
  • Orders placed prior to August 20, 2025: These were processed as authorizations only. Your card is charged only when items ship. If your authorization expired before fulfillment, we may send an invoice to re-authorize payment.
  • Orders placed on or after August 20, 2025: These are charged at the time of purchase. This change helps prevent delays from expiring authorizations and supports faster shipping. If an item cannot be fulfilled, you will receive a refund for the unshipped portion.
10) Why was part of my order canceled?
If an item has been removed from your order, it is typically because it was no longer available in inventory at the time of fulfillment. In these cases, the item is canceled and, if already paid for, refunded back to your original form of payment.
11) Why are there fulfillment delays?
We acknowledge recent delays and sincerely apologize. To improve service, we are expanding our logistics operations with additional partners and increased staffing. As part of this effort, inventory is being relocated and recounted to eliminate inherited discrepancies and improve accuracy. Because this is a liquidation event, fulfillment may not move at the same pace as traditional retailers. Thank you for your patience and understanding.
12) I have outstanding Dennis Uniform orders. Can you fulfill, refund, or exchange them?
Unfortunately, no. United AMS is not Dennis Uniform. We are a court-appointed receivership estate tasked solely with liquidating assets. We do not have access to funds from unfulfilled orders placed prior to Dennis Uniform’s closure and cannot process refunds, exchanges, or fulfillments for them. We sincerely apologize for the inconvenience.
13) Where is my order?
Thank you for your order. As this is a one-time liquidation event, we are processing all orders as quickly as possible. With our recently expanded logistics operations, we are working diligently to address data and fulfillment challenges inherited from the previous management. We sincerely appreciate your patience and understanding during this process.
14) Are these items brand new?
Yes. All inventory available through this liquidation sale consists of new, unused stock from Dennis Uniform. Please note: all items are sold as-is, where-is, consistent with standard liquidation terms.
15) Can I buy in bulk?
Yes. Bulk buyers or schools interested in larger quantities may contact us at dennis@unitedams.com or submit an offer via the Dennis Liquidation site.
16) Do you have a sizing chart?
The Dennis Uniform Fit & Sizing Hub is no longer available. However, no product changes have been made — these are the same Dennis products you’ve purchased in the past. Because items are deeply discounted and inventory is limited, we recommend purchasing both your student’s current size and, if possible, the next size up while supplies last.
17) Why does my bank statement show two charges?
You were not double-charged. If your order was placed before August 20, 2025, your card was authorized (a temporary hold) at the time of order. When your order shipped, that authorization was converted into a final charge. Some banks display both the initial authorization and the final charge, which can look like two payments. In reality, only one charge is processed, and any unshipped items are refunded or, if unfulfilled, the authorization is released.
18) How long do refunds take?
Refunds are issued once items are removed from your order during fulfillment. The timing depends on your bank, but most refunds appear within 3–5 business days. In rare cases, it may take up to 7–10 business days for funds to post back to your account.
19) Do you ship internationally?
No. At this time, all liquidation orders are shipped only within the United States.
20) Will there be restocks?
Some additional inventory may appear as stock from closed Dennis retail locations and storage facilities is received and processed at our fulfillment centers. Additionally, as our warehouse reorganizes and continues processing, more items may become available. We recommend checking the site often for the most up-to-date availability. Please note: this is still a one-time liquidation event — once items are gone, they are gone permanently.
21) Why don’t you have customer service phone support?
As this is a liquidation sale and not a traditional retail operation, we do not have a call center or phone support available. Please refer to this FAQ page for answers to common questions.