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Welcome to DENNIS! We're a family-owned & operated uniform manufacturer and retailer based in Portland, Oregon, USA. Our obsession is designing & making great products, and partnering with schools to help them bring their educational vision to life.

Learn more about our family company

Questions? Need help? Contact National Customer Service!

Phone: 800.854.6951   |   Click here for hours

Quick Return

Fast, easy, reliable returns & exchanges.

How it works

Use our online Quick Return system to easily process simple returns or exchanges!

  • Don’t need it? Return it for a refund.
  • Doesn’t fit? Exchange it for a different size.
  • Problem with your item? Replace it with another of the same item.

Click the “Begin Quick Return” button, then follow the steps. You’ll be instructed to package your return items and do one of the following:

  • Purchase a UPS return shipping label for a flat fee of $6.50 (plus applicable tax).
  • Print an address label and mail or ship using a service of your choice.

After we receive your return items, replacements for items exchanged will ship to you free of charge. Your refund, exchange or balance due will be processed upon receipt of the items.

You can also return or exchange at your local DENNIS store. Bring the item(s) along with your original receipt or packing slip. If you no longer have your packing slip and/or receipt, you can search your past Order History here‚ or contact National Customer Service via email or phone: 800.854.6951.

Frequently asked questions

What is your product guarantee?

DENNIS products are guaranteed against normal wear and tear for one calendar year from the time of purchase. DENNIS products are guaranteed against manufacturer defects for the life of the garment.

What is your return/exchange policy?

We are happy to exchange any item in its original condition that is still current on your school’s uniform program. For a refund or store credit, return your item with your receipt within 90 days. We regret that we cannot accept returns on special ordered or final sale items.

Who pays for the return shipping of an item to DENNIS?

When you process your return or exchange online you will be prompted to purchase a UPS return shipping label to return your items to us, or to ship them yourself using a service of your choice. After we receive your return items, replacements for items exchanged will ship to you free of charge.

How and when will I receive my refund?

Return credit will be issued to the credit card used for your original purchase. Exchange items whose value exceeds the amount of your refund will be billed to your credit card. For items purchased with cash, scrip, check or gift certificates, and for items purchased in a DENNIS retail store, a DENNIS refund check will be issued. Allow up to 10 business days for your return to be processed and up to 15 business days for a refund check to be mailed out.

How long will it take for me to receive an exchanged item?

Depending on stock availability, it can take up to 15 business days after we receive your return items for your replacements to arrive.